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  • JTP Communications

    Contact:Jodie Taylor-Paterson
    Category(s): Public Speaker, Training consultant
    Biography:JTP Communications specialises in media training, voice-over services and corporate consulting in strategic communication, customer service and crisis management.

    Director, Jodie Taylor-Paterson is a leading media, communications and customer relations’ specialist, with more than 16 years experience working with corporate executives, politicians, police and high profile clients around the world.

    Jodie recently spent eight years managing media issues, executive communication and customer care issues for Qantas Airways in Sydney. She is currently on maternity leave from her management role at the airline and enjoying a seachange with her family on the Sunshine Coast.

    A respected former ABC Journalist and newsreader, Jodie is a dynamic speaker who captivates audiences with her insightfulness and down to earth, but polished manner.

    In addition to helping others achieve success in the media, Jodie is passionate about the importance of exceptional customer service and thrives on educating businesses how to create exceptional service cultures.

    Jodie’s speaking topics include, but are not limited to:
    • Driving customer service excellence.
    • Creating effective complaint handling programs.
    • Empowering staff to create exceptional service cultures.
    • Media management: Making the most of your moment in the spotlight.
    • The fundamentals of managing a crisis in the media.

    For more information, please visit

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